Shipping:

All products are available for pickup at our warehouse, located at:
7585 Torbram Rd, Unit 5, Mississauga, ON L4T 2H1, Canada

 

We DO NOT provide direct shipping services; however, we will coordinate with your designated shipping company for the pickup of your order. Please note:

  • Shipping Costs: All shipping costs are the responsibility of the customer.
  • Shipping Insurance: Arrangements for shipping insurance must be made by the customer.

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Warranty:

We offer a 1-year limited warranty (parts only) on the following products:

  • CNC Machines
  • Vacuum Pumps
  • Masso Controllers

Exclusions

The following consumable parts, sold separately from CNC machines, DO NOT include a warranty:

  • ATC Fork
  • Tool Collet
  • Tool Holder
  • CO2 Glass Laser Tubes
  • Laser Lenses and Mirrors

All consumable items are thoroughly inspected and tested before sale to ensure quality and functionality.

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Payment:

We accept the following payment methods:

  • Direct Deposit to our company bank account.
  • E-Transfer to our company email address.

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Privacy Policy:

We are committed to protecting your privacy and ensuring the security of your personal Information. This Privacy Policy outlines how we collect, use, and safeguard your data:

  • Information We Collect:
    We may collect personal information such as your name, email address, phone number, and billing information when you make a purchase or interact with our website.
  • How We Use Your Information:
    Your personal information is used solely for processing orders, customer support, and improving our services. We do not sell, rent, or trade your personal information to third parties.
  • Data Protection:
    We employ secure encryption methods and adhere to best practices in handling and storing personal data to ensure your information is safe.
  • Cookies:
    Our website uses cookies to enhance your browsing experience. These cookies help us track user preferences and improve website performance. You can disable cookies through your browser settings if preferred.
  • Your Rights:
    You have the right to request access to your personal data, correct inaccuracies, and request its deletion in accordance with applicable data protection laws.

If you have any questions about your personal data or would like to exercise your privacy rights, please contact us.

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Terms and Conditions

Rules for Using Our Store

By using our website and purchasing products from us, you agree to abide by the following rules and conditions:

  1. Eligibility:
    To place an order, you must be at least 18 years old and legally able to enter into binding contracts.
  2. Product Availability:
    All products listed on our store are subject to availability. In rare cases, an item may be out of stock even after you place your order. We will notify you promptly if this occurs.
  3. Order Accuracy:
    Customers are responsible for providing accurate information (pickup details, payment information, etc.) during the checkout process. Any errors may cause delays or issues with your order.
  4. Pricing and Taxes:
    Prices are subject to change without notice. All prices on our website are exclusive of applicable taxes, which will be added during checkout.
  5. Prohibited Activities:
    • You agree not to misuse our store for unlawful purposes, including attempting to hack, interfere with, or damage our website or services.
    • You may not resell any products purchased from our store for commercial purposes without written consent.
  6. Account Security:
    If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.
  7. Intellectual Property:
    All content on our website, including images, logos, and text, is the intellectual property of [Your Company Name] and is protected by copyright laws. Unauthorized use is prohibited.
  8. Pickup and Shipping:
    We do not provide shipping services. All products must be picked up from our warehouse at:
    7585 Torbram Rd, Unit 5, Mississauga, ON L4T 2H1, Canada.

    • Customers are responsible for coordinating and covering the cost of shipping.
    • Any shipping insurance arrangements are the responsibility of the customer.
  9. Right to Refuse Service:
    We reserve the right to refuse or cancel any order at our discretion, especially if the customer violates these rules.

Disclaimers and Limitations of Liability

By using our website and purchasing our products, you agree to the following disclaimers and limitations of liability:

  1. Product Use:
    • We do not guarantee that our products will meet your specific requirements. Customers are responsible for ensuring that the products they purchase are compatible with their needs.
    • We are not liable for any damages resulting from misuse, improper installation, or modifications made to the products after purchase.
  2. Accuracy of Information:
    • While we make every effort to ensure the accuracy of the information on our website, we do not guarantee that the content is complete, accurate, or up-to-date.
    • We are not liable for any errors, omissions, or inaccuracies in product descriptions, specifications, or prices.
  3. Third-Party Links:
    Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of those external sites.
  4. Limitation of Liability:
    • Our liability for any claim arising from your use of our website or products is limited to the amount you paid for the product(s) in question.
    • In no event shall we be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or business interruption, arising from your use of our website or products.
  5. Force Majeure:
    We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, or labor disputes.
  6. No Warranty:
    • Except for the warranty provided on specific products, we make no other warranties, express or implied, regarding the products or services offered on our website.
    • The products are sold “as-is,” and we do not provide any warranty for fitness for a particular purpose or merchantability.